ICI - Oracle Service Provider

Integrated Concepts, Inc., helps small, mid-sized and large companies adapt and implement their J. D. Edwards OneWorld and World application software. World application software solutions for maximum return on investment. Our professional consultants have amassed years of experience serving clients in healthcare, construction, manufacturing, financial services, and a host of other industries.

Entrepreneur Ann F. O’Neal, an experienced consultant, project manager, programmer and analyst, founded ICI in 1993 and quickly established the company as a respected J. D. Edwards & Co. Implementation Support Partner.

ICI grew steadily over the next decade, specializing in understanding its clients’ business needs, focusing on their long-range plans and goals, and then adapting and/or customizing solutions that boost the bottom line. Through expert service, ICI came into its own, implementing, integrating and supporting all aspects of J. D. Edwards enterprise resource planning (ERP) software solutions, most notably its World and OneWorld offerings, for a growing number of satisfied customers. Much of our business comes from customer referrals – testimony to the solid, long-term relationships we build with our clients.

In February 2005, ICI joined the Oracle PartnerNetwork (OPN) program, just after Oracle purchased PeopleSoft in December 2004. Oracle is already the No. 1 maker of computer databases— powerful programs that store huge amounts of information. The PeopleSoft acquisition also will make Oracle a major player in applications, or programs that run on top of a database to handle business tasks. Oracle Annual sales: $10.2 billion in fiscal 2004, Annual profit: $2.7 billion in fiscal 2004, Total employees: 42,600

Oracle takes pride in providing “the most flexible, adaptable enterprise software.” Supporting those attributes, ICI’s seasoned consultants today help JD Edwards customers derive the full benefits of their ERP solutions and the array of flexible, adaptable new enhancements that Oracle is rapidly rolling out.

ICI’s strength lies in its people – a talented, experienced team of consultants who quickly become integral members of the customer’s project team, providing guidance and engineering solutions. They average more than 15 years of experience each in business management, finance, accounting and systems, specializing in ERP software development and implementation. Among our consultants are two MBAs, two CPAs, three with international business experience, and three who speak languages in addition to English.

Based in New Jersey, ICI serves customers throughout the northeastern United States, from Maine to Virginia. The company's primary operations are in Massachusetts, Rhode Island, Connecticut, New York, New Jersey, Pennsylvania, Delaware, Maryland and Virginia.

To meet the special needs of multinational and global customers, it’s not unusual for our consultants to travel to customer locations around the world.

Equally skilled in business best practices and leading-edge technology, our consultants undertake each project as a collaborative effort with the customer’s project team. Depending on available in-house resources, the effort might involve minimal consulting assistance or the full range of ICI’s comprehensive services .

Our customers run the gamut from small businesses, with revenues of $100 million or less, to members of the Fortune 500. Regardless of company size, ICI’s approach to client service is the same. It begins with an evaluation of the overall project and required onsite resources, together with a detailed and thorough analysis of the client’s overall business goals and specific management and user requirements for the new software application.

As soon as management approves the resulting recommendations and proposed technical design, programming begins. ICI tests code, then performs an integrated test of the entire platform, making revisions as needed. When integration is complete, the next step is thorough system testing with the user community.

At the same time, we prepare a reference manual, train users and transfers knowledge to the client’s staff, all the while working with the project manager to remain on time, within budget, and delivering regular progress reports to management.

Once the application “goes live,” we provide follow-up support, both technical and business-related, as needed.

Whether a client needs a single consultant for a day or a team for several months, ICI is ready and able to help. Through partnerships with IBM and other companies in the industry, we are able to offer clients complete solutions, including hardware and software. Among the many services ICI offers are Configurable Network Computing (CNC), data integrity balancing, post-installation support for non-ICI implementations, and more.

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